- Why do I have to supply my email address in order to register?
There are two main reasons why you must provide your email address in order to register, and
subsequently login. The first of these is simply for your convenience. If you sign up with many
websites, there is a chance that you have several different user names for each of the the other sites.
By using your email address to login, there is no need to create - and remember - a unique
username specifically for our webiste.
The second reason is for security purposes. By sending a confirmation email to the address given
during registration, we can be assured that the person who signed up really is who they say they are.
This helps to prevent malicious 3rd parties from subscribing you to websites you have no interest in.
- I do not want to receive junk email, so why do you need my email address?
Firstly you will not receive email from MiniSun, if you opt out of receiving mailings
during the registration process.
Secondly, MiniSun will never sell your contact information, including your email address,
to third parties, or add your email address to other mailing lists.
The email address given during registration is used to identify your account when you login. Unless
you specifically requested that MiniSun send you occasional email updates, you will not receive "spam"
email.
- Why has my account been disabled?
If a password is entered incorrectly 5 times, the account will be suspended.
This is a security precaution to protect your personal information. It is theoretically
possible to guess a password by repeatedly attempting to login with a different password
each time. This can be done very rapidly (hundreds of times a minute) using automated
tools.
In order to prevent this type of security violation, your account will be suspended if the
password is entered incorrectly 5 times. If this occurs, an email will be sent to you,
informing you that your account has been suspended.
You may follow the instructions in the email to re-activate your account.
- I normally use my login name to access the MiniSun website. Why am I being prompted
to enter my email address instead?
At the beginning of July 2002, the MiniSun website was redesigned. During this redesign,
certain features were changed or improved. One of these changes was to drop the traditional
login name and password in favor of an email adress and password combination.
Since all email addresses are unique, they can easily be used to identify your account. Furthermore,
your email address is generally easier for you to remember than a unique login name, which may well be
different for other websites.
If you registered with MiniSun prior to July 2002, you will need to login with your old login name and
password combination. Simply enter your login name instead of your email address.
- I registered before July 2002. How can I update my account,
so that I only need to enter my email address to login?
Once you have logged in, you may access the User Profile Area. To upgrade your account,
so that you no longer require a login name, click the Upgrade Account link.
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